Please update your bookmarks. The InCites authentication page has changed its URL. The new URL is https://error.incites.clarivate.com/error/Error?DestApp=IC2&Error=IPValid&Params=DestApp%3DIC2&RouterURL=https%3A%2F%2Flogin.incites.clarivate.com%2F&Domain=.clarivate.com&Src=IP&Alias=IC2. The old URL will stop working in the near future.